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You can also watch on your browser on Android tablets and phones, iPhone, and iPad. You can watch on PCs (Windows 7 and up), Intel-based Macs (MacOS 10.12 and up). ![]() System requirements and troubleshooting What devices can I watch on? You can enable closed-captioning or descriptive sound by clicking on the “CC” button in the lower-right corner of the player and enabling captions. How do I enable closed-captioning on a film? All of our films are geo-blocked so that they are only available to IP addresses in the US, so you’ll need to turn off or modify your VPN before proceeding. Sometimes VPNs make it appear as though you are in another country. It may be that you’re using a VPN (Virtual Private Network), which masks your IP address. I’m getting an error message that the film is not available in my country, but I’m in the US. Unfortunately, Virtual Cinema streaming will only work in the US or US territories (Puerto Rico, US Virgin Islands, Guam, American Samoa, Northern Mariana Islands). On these rare occasions, it will be possible for a film to “sell out” before the end of its run. I’m getting a message that the film is “sold out.” Why am I unable to watch this film?įor some films, licensing agreements require that the total number of available “seats” be limited. When you’re on a film screening page, be sure to scroll down and check for bonus content. These materials appear as a separate screening on the same film page, below the film description. Many titles come with bonus content like introductions and Q&As with filmmakers and performers. Where do I find bonus content, Q&As, etc.? No, all screening times are Eastern Standard Time. Are screening times adjusted to my time zone? Yes, films can be paused and resumed at any time during the indicated watch window (usually 24 hours), but you must finish watching the film before the watch window closes. Can I start a film and come back to it later? Refer to the individual film page for details. Once you’ve started watching, you’ll need to finish the film within the watch window indicated (usually 24 hours). Refer to the individual film page for specific information about start and end dates. Many films are available on Virtual Cinema for a week or longer, but it varies from film to film. How long are Virtual Cinema screenings available? No, Virtual Cinema is available exclusively to members. Can I pay to watch without becoming a member? The film page should indicate a date and time at which the film becomes available. The film may not be available for streaming yet.
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